13 November 2025
AI-Powered Secretarial Services Launched Across All Locations in Japan to Support Entrepreneurs and SMEs
Servcorp Japan K.K. (Head Office: Shinjuku, Tokyo; CEO: Alfred George Moufarrige, hereafter “Servcorp Japan”) has officially launched its “AI-Enhanced Workforce” initiative in Japan as of October 2025. The program, which is being rolled out across more than 150 locations worldwide, demonstrates Servcorp’s commitment to advancing its global office solutions through the integration of AI technology.
As a leading provider of premium office services, Servcorp has announced a formal investment in human-centered AI utilization — enhancing workforce capabilities through technology while maintaining Servcorp’s tradition of quality and personal service. The phased implementation will introduce AI-driven enhancements across all Japanese locations and products, including Serviced Offices, Virtual Offices, and Coworking Spaces.
Through this initiative, Servcorp aims to further elevate its 5-star workplace solutions, delivering new value to clients through a synergy of efficiency, quality, and collaboration between people and AI.
The Growing Role of AI and Servcorp’s Response
Japan is facing an acute labor supply challenge driven by demographic decline and aging. In response, companies and institutions increasingly turn to AI and automation to maintain productivity and competitiveness. According to estimates by Japan’s Ministry of Economy, Trade and Industry (METI / 経済産業省), the nation may face a shortage of approximately 3.28 million AI and robotics-capable workers by 2040. Meanwhile, IDC Japan projects that the Japanese AI market will grow to JPY 685.873 billion in 2024 and surpass JPY 2 trillion by 2030, reflecting a rapid acceleration in corporate adoption and investment.
Against this backdrop, Servcorp launched the AI-Enhanced Workforce program globally to integrate AI capabilities into its office solutions network. Servcorp Japan is taking a leading role by adapting this global vision to the Japanese market and accelerating local deployment.
“At Servcorp, we believe AI should amplify human potential, not replace it. By integrating AI into our services, we enable professionals to focus on creativity, strategy, and value creation. We will continue investing in technologies that empower people and reshape the future of work together with our clients.”
— General Manager, Olga Vlietstra
Alignment with the Japan Market & Differentiation
In Japan’s business culture, reliability, precision, and trust are fundamental expectations. While excessive dependence on AI may lead to concerns over credibility and consistency, Servcorp Japan differentiates itself through a hybrid model that blends human expertise with AI innovation to ensure both precision and personalized service.
Moreover, corporate AI adoption in Japan still lags According to the Information-technology Promotion Agency (IPA / 情報処理推進機構), only about 30% of Japanese companies have introduced AI, revealing a gap between interest and implementation readiness.
Client Benefits / Value Proposition
The implementation of AI is not limited to operational efficiency; it aims to create an environment where clients can focus on strategic and creative work that drives business growth. By reducing administrative burdens, Servcorp’s AI-Empowered Team allows clients to accelerate their productivity and scale with confidence.
Key client benefits include:
Especially for entrepreneurs and SMEs, who often face constraints in personnel, this hybrid support can substantially amplify capacity.
Servcorp’s AI-Powered Service Enhancements
AI at Servcorp does not operate independently. Every process is delivered through a “hybrid model”—where AI provides support and Servcorp’s professional bilingual secretaries perform the final review and refinement to ensure accuracy, tone, and cultural alignment.
Servcorp’s AI support is being deployed across multiple operational domains:
And more!
By actively leveraging these technologies, Servcorp enables business professionals using its serviced offices, coworking spaces, and virtual offices to work more smoothly, efficiently, and confidently, maximizing both productivity and time value.
Future Plans & Expansion
In the months ahead, Servcorp Japan plans to:
Through these initiatives, Servcorp Japan will continue evolving as a trusted, innovation-driven partner that empowers entrepreneurs, professionals, and small teams to thrive in the AI era.
