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IT Operations Technician Tokyo

This is a junior level help desk position in a growing global company.

Job Description:

Join our help desk team to resolve problems and answer questions for our valued clients and team members 

  • Provide access to Servcorp’s exclusive smartphone applications

  • Learn to deploy PCs, phones, tablets, and other devices to Servcorp locations

  • Share gained knowledge by contributing to documentation and training onboarding Servcorp staff in simple IT procedures over the phone and as part of regular training courses

  • Escalate requests to senior IT staff as required

  • Adhere to Servcorp global standards and practices as a member of our global IT team

Ideal Candidate:
  • Customer service mind

  • Keep improving technical knowledge

  • Team player and lead team by being an example

  • Time management

  • Self management

  • Detail oriented

  • High communication skills

Required Skills:
  • Japanese Level - Native (Preferred)

  • English Level - Business Level (TOEIC 700pts or higher)

  • Interest and curiosity in all facets of IT systems

  • Microsoft Windows and Office experience highly valued, but not required

  • Visa Status - Japanese national or permission to work in Japan required

Employment Type: Full-time
Work Location(s): Level 45, Sunshine 60 3-1-1 Higashi Ikebukuro, Toshima-ku,
(or other floors in the Tokyo area)
Salary: Annual salary, From 4.5M, depending on skill set and experience. Flexible. Pay raise. Benefits.
Work Hours: 8:30 ~ 17:30

120 Days a Year
Paid holiday
We promote a good work-life balance

How to Apply:

First, please fill out the application form.
You will then be contacted by our recruitment team.

Application Screening

First Interview (Including company tour)

Second Interview